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Every Camera. Every Sensor. Watched 24×7

Smart IAM’s Centralized Monitoring System gives your business 24×7 control over security infrastructure—across all locations, from anywhere.

Major services offerings

Safety: Fire alarm monitoring

Security: CCTV, Intrusion Alarm, Biometrics /OTP Access control

Operational Efficiency : Energy, Temperature monitoring, House keeping and Automation

What is CMS?

A Centralized Monitoring System (CMS) is the brain of your security infrastructure. It connects all your surveillance cameras, fire alarms, energy monitoring devices, and access control systems into one unified platform — enabling real-time monitoring, instant alerts, and fast response across your retail stores, branches, or warehouses.

How It Works

Device Integration

We integrate Fire Alarms, CCTV, Intrusion Systems, Access Control, Biometric Attendance, Temperature/Humidity Sensors, and Energy Meters across your branches into one central ecosystem.

Real-Time Alert System

CMS detects critical events like fire, intrusion, power outages, or abnormal environmental changes and triggers alerts instantly — via WhatsApp, SMS, or dashboard notifications.

Web-Based Admin Access

Get centralized visibility of all branches: open/close timings, device health, attendance, power consumption, and more.

Ticket & Vendor Workflow

Automatically generate service tickets for maintenance, housekeeping, or vendor escalations — track resolution timelines, actions taken, and SLA compliance.

Round-the-Clock Monitoring

A fully staffed command center with trained operators handles 24×7 live monitoring — backed by SOPs and instant escalation matrices.

CMS Infrastructure

Site Monitoring Solutions The Integrated Alarm Panel with Centralised Monitoring Software

  • Strategic Location in Metro & Techno savy city like Pune
  • Complete independent multi-storied facility
  • 2,500 Sq. ft. + well equipped advanced monitoring station
  • Supported by additional 2,500 Sq. ft. + in-house R&D and Software development center
  • Upgraded and latest IT infrastructure
  • Three layered Power Management (MSEB, UPS, DG Set )
  • Testing Lab for Innovative products
  • ISO facility
  • Strong Local Area Network
  • Network security precautions with Firewalls
  • Primary & Secondary Server with Redundancy mode ensuring no down-time when primary server fails and secondary takes over
  • Adequate Bandwidth
  • Data on Highly redundant NAS (Network Attached Storage)
  • Multiple VPN Network provider with fail-safe & Auto-Switch Over
  • We've taken care of the best practices for data centre and server room monitoring
  • Three+ monitors for each of the operator enabling quick response in event of Alarms
  • Call flow distribution facility within the operators
  • Ample manpower against the count of the sites to be monitored
  • Multi locational site allocation by Area, Regions etc.
  • Round the clock monitoring activities for prompt response and closure of the Alarm events with desired response matrix and SOP defined

Advantages of Centralized Monitoring System

Total Security Oversight Across Locations

  • Real-time status of all connected devices: fire alarms, intrusion systems, CCTV, access control.
  • Monitor 1 location or 100 — all from a single command center.
  • Escalation workflows built into the platform ensure instant reaction to emergencies.

Smart Business Operations Monitoring

  • Get open/close alerts for every store/branch.
  • Monitor biometric attendance or guard patrolling from HQ.
  • Reduce dependency on local staff and prevent operational delays.

Utility & Energy Efficiency

  • Track and compare power usage, temperature, humidity across sites.
  • Identify overconsumption, outages, or environment breaches instantly.
  • Boost operational efficiency while reducing utility costs.

Maintenance & Vendor SLA Management

  • Automate ticket generation for breakdowns, failures, or cleaning issues.
  • Assign to vendors with built-in alerts and SLA deadlines.
  • Review resolution history, escalation logs, and downtime analysis.

Audit, Compliance & Documentation

  • All actions are digitally logged: alerts, response times, open/close data.
  • Pull reports for audits, management review, or compliance submissions.
  • Keep your entire chain inspection-ready — always.

Cost-Effective & Scalable

  • Eliminate the need for local security command rooms.
  • One CMS can scale to 100+ sites without increasing overhead.
  • Pay less per site as you grow — with zero compromise on visibility.

Other Application

Shopping Centres

Casinos

Museums

Bank

Airports

Restaurants

Smart IAM's Infrastructure

State-of-the-Art 24x7 Command Center

  • 2,500+ sq. ft. dedicated facility with 3+ monitors per operator.
  • Staffed 24×7 with trained security professionals.
  • Alarm response SOPs mapped to your custom workflows.

In-House Software Development + R&D

  • Additional 2,500+ sq. ft. tech lab for product testing & innovation.
  • Quick feature rollouts and customized solutions without external delays.
  • Agile integrations with fire panels, energy meters, IoT sensors, and more.

Power Redundancy & Server Reliability

Three-layered power protection:

  • MSEB + UPS + Diesel Generator.
  • Primary + Secondary Servers with auto-switch failover.
  • Real-time data backups to redundant NAS servers.

Network Infrastructure

  • Encrypted data flows across multiple VPN providers with fail-safe auto-routing.
  • Enterprise-grade firewalls and cybersecurity protocols in place.
  • High-bandwidth local area network ensures zero lag in alerting.

ISO-Compliant Operations

  • Facility built to comply with ISO security standards.
  • Regular audits, operator training, and system testing.
  • Committed to enterprise-grade uptime, security, and transparency.
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Integrated Active Monitoring Pvt. Ltd. (IAM) is a national leader in providing integrated safety, security, and operational efficiency solutions.

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get in touch
  • 020-67479668
  • enquiry@smartiam.in
  • 2nd Floor, Block No. 27, Electronic Co-op Estate, Satara Road, Swargate, Pune - 411009
  • 205 A, Second Floor, Brigade MM ‘Annexe’ Block Krishna Rajendra Rd, Jayanagar 7th Block, Basavanagudi, Bengaluru, Karnataka 560070

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