IOT based retail automation will reshape business model and forming establishment with less layers and a better trained and trusted employees empowered by real-time data and analytics. Business process automation in retail has a prominent role to play as we enter the new decade. Automation can be used for a variety of purposes, and automation technologies and solutions are as affordable now as they’ve ever been in the past.
Whether it’s improving the customer experience, automating back-office processes, your inventory management, or determining what you customers like best through their behaviour, there’s a place for technology in every retail business and retail store automation should be strongly considered to get an advantage over competitors. The Internet of Things and retail allows store managers to find new ways to establish a connection with a client, create a short and direct customer journey, improve the process of product maintenance, and build a long-lasting bond with first-time shoppers. The winners in the sector will be those who understand these implications and act quickly to address them.
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Retail is under pressure. Margins are stressed from all sides: higher costs to manage e-commerce supply chains, growing demands from suppliers to pass on raw-material cost inflation, higher investments to match new competition, and steadily rising labor costs. At the same time, the customer’s expectations continue to surge as digital natives and disruptors alike raise the bar for personalized service—on the back of what, at times, is an advantaged cost structure. As retailers struggle to adapt, and even to survive, they increasingly pursue automation to address margin strain and more demanding customer expectations. Automation, however, is a new capability for all but digital natives, and the sophistication in approach varies accordingly.
Technologies which makes retail automation benefits
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